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Mediation request
Discovering mediation
Eligibility of an application
Handling an application
FAQ
The Mediation
The Mediator
About us
The specifity of the Ombudsman for ENGIE Group
The Mediation ecosystem
Annual Reports
Our 8 values
Mediation results
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Questions fréquentes - Generalities
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Questions fréquentes
The Mediation
Generalities
What is the mediation?
What is the role of the Ombudsman?
What is a dispute?
What is a referral?
What is the remit of the Ombudsman for the ENGIE Group?
Why refer a dispute to a Ombudsman?
