1 – A sympathetic ear
Balanced, available, and personalized. Each case is a special case. The Mediator takes into consideration the circumstances of each person.
If necessary he restores the balance between the parties and endeavours to discern their real issues and expectations.
2 – Scrupulous respect for individuals
without bias or judgement
3 – Willingness to identify amicable solutions
Not hesitating to draw on the creativity of each party.
3 – Fairness
A rule or practice, even when correctly applied, may be seen as unfair in certain human situations.
5 – Impartiality
The Mediator never takes sides.
6 – Due hearing of all parties
The Mediator ensures that each of the parties has an opportunity to express their opinion to the other party.
7 – Confidentiality
The contents of the case file and the facts remain anonymous.
8 – Accountability
An annual assessment of the Mediator’s work is presented in a report available to everyone.
Le site mediateur-engie.com utilise des cookies pour réaliser des statistiques d’audience afin de proposer des contenus et services adaptés aux intérêts de ses visiteurs. En utilisant notre site, vous acceptez l’utilisation des cookies. More information
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.