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Mediation request
Discovering mediation
Eligibility of an application
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FAQ
The Mediation
The Mediator
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Questions fréquentes - The Mediator
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Questions fréquentes
The Mediator
Competences
How do i know whether the Ombudsman has the authority to deal with my dispute?
What is the order of 20 august 2015?
Why does the Ombudsman publish-an annual report?
Who is the ENGIE Group’s Ombudsman?
Submit a matter to the Mediator
Can i submit my case to the Ombudsman?
What is the basis for the Ombudsman’s recommendations?
What purpose do the ENGIE Group Ombudsman’s recommendations serve?
What guarantees the Omubudsman’s independence?
When should I submit a matter to the Ombudsman?
Is the Ombudsman impartial?
