The independent status of the ENGIE Ombudsman
The Ombudsman, Jean-Pierre Hervé, has been registered since 25 February 2016, by the CECMC (Commission for Evaluation and Control of Consumer Mediation), in accordance with the provisions of the French Consumer Code (articles L 611-1 to L 641-1, and article R 612-1 to R 616-2), on the list of consumption ombudsmen, and as such, notified to the European Commission.