ENGIE Mediation service

The mediation of Engie Group is an
independent device for internal alternative
disputes resolution

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Mediator's scope of authority

The Mediator of Engie Group is competent to manage
dispute of all types of stakeholders (customers, suppliers ...)
with the entities of Engie Group

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The Mediator and his team

The Mediator, appointed by the CEO of Engie Group,
has a team of professionals to deal disputes
submitted to him with competence, fairness,
impartiality and effectiveness

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Significant events

In 2016, 85% of our applicants have accepted
the solution proposed by the Mediator. The
2016 version of the Mediator's annual report
is available.

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The Mediation environment

The mediator belongs to several circles and institutions
to develop mediation and its values in France and Europe

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ENGIE Mediator

Refer easily and for free
the ENGIE Mediator
via its online form.


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