Welcome to the website of the ENGIE Group Mediation Service.

My dedicated team and I aim to help you find an amicable solution to the dispute that you have with an entity of the ENGIE Group. We will endeavor to solve your dispute for free, in complete independence, fairness, neutrality, in law and in equity.

I am committed to ensure you have a single, dedicated contact at your service during the whole mediation process, presented on this website.

Have a nice visit on our website

Jean-Pierre Hervé

Ombudsman of the ENGIE Group

The EEMG in Brussels for its annual meeting !

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