Seize the Mediator

To create a new request:

1
Before starting to fill in the online form, please ensure your request is elligible for mediation.
2
Please prepare the following documents :
Your last invoice
The letter that you sent to the Consumer service
The reply of the Consumer service

If you have a contract or any other document that may be useful for your case, you may also attach it, if it is not too heavy.


Discovering ENGIE Mediation