The partnership of the ENGIE Group Mediator with the MNE
There is a national energy ombudsman, who is a public ombudsman independent of energy companies. You can submit it free of charge if your written complaint to the supplier ENGIE or the distributor GRDF has not been satisfactorily answered within two months, or if the intervention of the mediator of the ENGIE group has not made it possible to resolve your dispute with the supplier ENGIE or the distributor GRDF: www.energie-mediateur.fr / Le médiateur national de l’énergie Libre réponse n°59252 – 75443 PARIS Cedex 09″.
The ENGIE Group Mediator and the National Energy Mediator signed an agreement on 21 December 2015.
Link to articles about this partnership:
– One year after the signing of their cooperation agreement, the ENGIE Group Mediator and the National Energy Mediator met to make an initial assessment: lien
– Signing of a partnership agreement between the Mediator of Companies and the Mediator of the ENGIE Group: lien
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